SHIPPING

Orders placed with issuenewyork.com are shipped via DHL, UPS or USPS and require a signature upon receipt. All shipments are subject to item availability and credit card verification (shipping address must match billing address , when the shipping address is not the same as billing address it must be verified with your issuing bank).

Orders placed before 2pm (EST) Monday to Friday are processed the same business day. Orders placed after 2pm (EST) Monday to Friday will be processed the following business day. Orders placed after 2pm (EST) on Friday will be processed the following Monday.

Your credit card will not be charged until your order is shipped from our warehouse. You will receive a confirmation e-mail when your order has been shipped providing you with a tracking number. You may use that number to check the status of your order at www.UPS.com

Domestic Shipping
Orders of $200 or more are shipped free when shipped UPS standard ground.

Shipping Charges

Service: Delivery: Rate:
UPS Standard Ground 5-7 business days $9.00 - $12.00
UPS 3 Day 3 business days $20.00-$30.00
UPS 2nd Day Air 2 business days $30.00-$45.00
UPS Next Day Air next business day-3pm $45.00-$60.00

Military Base and APO. orders will be shipped by USPS , at a cost of $20 a dress and will arrive to you between 3 to 8 business days from date of shipping.

UPS Standard Ground Shipping Time Map

Overnight Delivery In-stock items ordered before 1pm (EST) Monday to Friday will be shipped the date the order was placed (pending credit card verification.) In-stock items ordered after 1pm (EST) will be shipped the next business day . Overnight delivery is not available outside the continental United States.

Saturday Delivery Saturday delivery is available for in-stock items ordered after 4pm (EST) on Thursday and before 12pm (EST) on Friday for an additional shipping charge of $30.

International Shipping
International orders are shipped via DHL, UPS or USPS Priority Mail. International shipping cost to most countries are usually $35 - $45. Canada $15 -$25.

International orders will take 3-8 business days to be delivered from the date the order has been shipped. (Russian Federation orders will take up to 3 weeks to be delivered from the date the order has shipped.)
Expedite international shipping is available.
All shipments require a signature. Please note that international Orders go through a manual credit card verification process which may cause a delay of 1 to 2 business days to your order. By choosing PayPal as a your method of payment your order will be process faster. If you don't have a PayPal account and choose to use your credit card we would gladly accept it. We accept all major credit cards such as American Express, Visa, and MasterCard. Your shipment can be subject to taxes, customs fees and duties.

Shipping Calculator
If you would like to calculate the shipping cost before entering any personal information you can use our shipping calculator located at the checkout page. Add to the shopping cart the dress you want to buy, click "Add to Cart" button, and enter your country or postal code to get shipping estimate.

Returns
All request for returns should be maid within 3 days of receiving your order.No request will be consider after 3 days of receiving your order. Request should be emailed to info@issuenewyork.com.